MDERM MEDICAL AESTHETICS TERMS AND CONDITIONS
Appointment
Terms and Conditions
Our terms and conditions outlines the agreement between you and MDerm.
It is important to read through these policies before scheduling your appointment.
Cancellation Policy
- Due to the popularity of our services and as a courtesy to the staff and other guests, we require a minimum 48 hours advance notice of appointment cancellations or changes.
- Appointments canceled or changed after the notification period will result in a cancellation fee or service being deducted from your package.
- The cancellation fee is 50% of the regular treatment price.
- Late notification of cancellation of Botox treatment will result in a fee of 10 units.
Late Policy
- Late arrivals will result in the appointment concluding at the original time scheduled and at the regular treatment price.
No Show Policy
- No notification of cancellation will result in a full charge of the regular treatment price.
- No notification of cancellation of Botox treatment will result in a fee of 20 units.
Refund Policy
Results are variable from person to person. We do our best to achieve the best outcome but it cannot be guaranteed.
Clients are responsible for the cost of additional treatments or products to get the desired results.
**ALL SERVICE AND PRODUCT SALES ARE FINAL**
Gratuities
Our best reward is your referrals of friends and family. Gratuities are, therefore, left to your discretion. If you would like to show your appreciation to your aesthetic service specialist, you may leave them a monetary tip by cash, check or credit card.
Age Limits
MDerm welcomes guests of all ages; however, some services may require parental release before the service can be rendered on those under the age of 18.
